The steps to follow after an Uber accident are similar to those you should follow after any vehicular accident. Uber outlines three steps for their drivers and riders to follow if they are ever involved in an accident:
- Step One: Check to make sure all parties involved in the accident are safe.
- Step Two: Call 911 if necessary to request medical help and ask for police support.
- Step Three: Contact Uber Support to notify Uber about the accident. A crash report can also be submitted.
If you are an Uber passenger who is injured during a rideshare, you may be tempted to try to ask the driver to move their vehicle out of the road and away from any traffic. While this strategy might make sense in many ways, it is best to avoid it. Instead, do your best to ensure that the driver and any other passengers move carefully to a safer location.
Once you complete these three steps, ask for the contact details and insurance information of the other parties involved in the accident. If you see any witnesses nearby, request their details as well. And if you can safely access your phone, try to take some pictures of the accident scene for future reference. If you are seriously injured or are in severe pain, do not try to move or exert yourself as you wait for medical help to arrive. Similarly, do not try to move anyone else who appears to be injured. There is a high likelihood of exacerbating injuries, which can be devastating or even deadly in the case of potential spinal cord injuries. Simply stay by their side until help arrives.
Does Uber have insurance?
Yes. Uber has a $1 million insurance policy. The policy includes $1 million in liability coverage plus $1 million of uninsured/underinsured motorist coverage. Uber also requires drivers to have their own personal insurance as well.
While Uber’s rideshare insurance may sound straightforward and comprehensive, there are some limitations that apply. For example, if an Uber driver is offline or their Uber app is turned off, then Uber insurance will not apply. The driver’s personal insurance would cover any costs. Because it is not easy to understand the intricacies of Uber’s insurance policy, it is helpful to seek the guidance of a skilled Uber accident attorney.